FAQ

FREE DELIVERY

We offer FREE delivery on all orders using Royal Mail 24

All orders received before 1pm will be dispatched the same day Monday to Friday, all orders received after 1pm will be dispatched the next working day

GUARANTEED NEXT DAY DELIVERY

We also offer Royal Mail Special Delivery GUARANTEED next day delivery for an additional cost of £5.95 which can be selected at checkout

All orders received before 1pm will be dispatched the same day Monday to Friday, all orders received after 1pm will be dispatched the next working day

SELECT A DATE SERVICE

We also offer a Select A Date Delivery Service for additional cost of £5.95
This allows you to select a future date for delivery which can be specified at checkout

Yes we ship our products all across the world, your postage will added at checkout
WORKING DAYS

Saturday, Sunday and Bank Holidays are non working days

Order Monday before 1pm – Dispatched same day (if a bank holiday it will be dispatched Tuesday)
Order Monday after 1pm – Dispatched Tuesday
Order Tuesday before 1pm – Dispatched same day
Order Tuesday after 1pm – Dispatched Wednesday
Order Wednesday before 1pm – Dispatched same day
Order Wednesday after 1pm – Dispatched Thursday
Order Thursday before 1pm – Dispatched same day
Order Friday before 1pm – Dispatched same day (if a bank holiday it will be dispatched Monday)
Order Friday after 1pm – Dispatched Monday
Order anytime Saturday & Sunday and dispatch will be on Monday

Once your item has been dispatched you will receive an email to the address you used on registration to say it is on its way
All orders are sent with a dispatch note that contains the company name, address and product name
It will not contain the price as most of our products are purchased for a gift
All products are shipped in a custom made box to support the product and will arrive in a waterproof grey mailing bag
All products are offered with a free personalised gift tag message

We have a large range of products, however we can hand make products individually to customer requirements to ensure you receive a bespoke gift for any occasion

Please click the link to message us with your requirements

Contact Us

  • Debit card
  • Credit card
  • Paypal
  • Apple pay
  • Amazon Pay
Ferrero Rocher have a minimum date of 30 days, however this is generally longer
All other chocolates have a minimum date of 3 months, however this is generally longer

For full ingredients and allergens please see the allergen nutritional information page

All of our Chocolate bars are full size bars, we do not use snack bars or smaller bars

All of our flowers are artificial silk flowers so that they last longer and can be kept once the chocolate has been enjoyed

Please see our refunds policy

Refunds Policy